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Leader in
Customer Care Management & Tele-services in India
Global
Team Network offers advance & secure Contact Data Collection and Management systems
A fully integrated approach managing inbound and outbound customer interactions
Installed capacity of 400 workstations (scalable to 2000)
Integration of multiple channels of communications for a customer to.
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Achieve greater market share
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Provide lower cost of service.
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Achieve improved productivity through multi tasking.
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Provide new sales and service opportunities
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Provide efficient Billing & Collection services.
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Provides customized solutions with latest technologies and human approach Global Team Network optimizes the use of the following outsourcing tools to deliver customized solutions:
- Expert recruiting
- Staffing
- Training and Certifications
- Knowledge based tools
- Dedicated management team
Global Team Network's trained employees manage the contacts utilizing:
- Phone
- Internet (E-mail, web-chat)
- Mail
- Fax
- Interactive Voice Response (IVR)
- Web-self help
- Voice over IP (VoIP)
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