Infrastructure at Offshore Development Centers
Global Team Network's Contact center
Contact Center Service 
Technology at the Contact Center
Agents Profile
Ramp-up Capability
Customer Engagement Cycle
Infrastructure at Offshore Development Centers
Data Access and Security
Data Storage, Business Continuity 
and Disaster Recovery
Facility Picture
Summary

 

  • Recently invested more than US$ 15 Million in Data Security, Data Storage, Communication Links & Infrastructure.

  • Dedicated High Speed Link using International Private Lease Circuit (IPLC) on Under-sea Fiber Optics Cable

  • Two different Under-sea Cable Operators FLAG and SE-ME-WE-3 have been engaged, providing redundancy to 'Stay Always Connected'

  • World class ASP hosting services